August 20, 2026 11:05 AM

PERURI, Public Trust and Indonesia’s Next Phase of Digital Government

PERURI’s IPRA 2026 recognition highlights the growing role of trust, secure technology and digital public infrastructure in Indonesia’s government transformation agenda.

JAKARTA — The recognition of Perum Percetakan Uang Republik Indonesia (PERURI) at the Indonesia Public Relations Awards (IPRA) 2026 comes at a consequential moment for Indonesia’s digital transformation. The state-owned enterprise received the Popular Companies–Security Technology award, acknowledging its efforts to strengthen corporate reputation while communicating a broader transformation from high-security printing toward digital and government technology.

The award was presented during the 7th Anniversary Indonesia Public Relations Summit 2026 in Jakarta and was received by PERURI’s Head of Corporate Communication & TJSL, Evan Septantyo Nugroho. The company said the recognition reflects the importance of consistent communication in building stakeholder understanding and public confidence as its business and strategic responsibilities evolve.

The development is relevant to public policy because PERURI’s transformation is no longer confined to corporate operations. The company has been entrusted by the Indonesian government with a role in digital government through INA DIGITAL, the country’s GovTech initiative, making questions of digital trust, security and public-service integration directly relevant to its mandate.

The wider issue is straightforward: digital government cannot succeed through technology alone. Citizens and institutions must also trust the systems through which public services are delivered.

From Security Printing to Digital Public Infrastructure

PERURI has spent more than five decades developing expertise in high-security technology. Its traditional activities were closely associated with banknotes and security documents, but its corporate profile has progressively expanded as digitalisation changed the nature of authentication and security.

The company now describes itself as a high-security technology company, with four principal business pillars: Banknote Printing Technology, Security Printing Technology, Digital Security Technology and Government Technology.

The shift matters from a policy perspective because digitalisation changes the definition of a secure document.

In a physical environment, authenticity can be associated with specialised paper, printing techniques, security features and physical verification. In a digital environment, authentication depends on identity systems, certificates, electronic signatures, data integrity and secure infrastructure.

PERURI’s transformation therefore represents a shift in how an established security institution responds to a changing technological environment.

Trust as a Public Policy Issue

The debate surrounding digital government often focuses on efficiency. Digital services are expected to reduce administrative burdens, shorten processing times and make government services easier to access.

Yet efficiency without trust can limit adoption.

Citizens need confidence that their identities are protected. Government agencies need assurance that information is authentic and secure. Businesses interacting with public institutions need reliable digital processes.

PERURI’s current strategy reflects this relationship between technology and trust. The company states that its role is to help protect the integrity of currency, important documents and physical and digital identities, while creating safer digital environments for government, business and the public.

This makes the company’s reputation relevant not only to corporate stakeholders, but also to the broader public ecosystem in which digital government operates.

INA DIGITAL and the Integration Challenge

PERURI’s role as GovTech Indonesia under INA DIGITAL represents one of the clearest examples of this broader responsibility.

The company has been entrusted to support the integration of Indonesia’s government digital-service ecosystem under the framework of Presidential Regulation No. 82 of 2023. Its stated responsibilities include supporting infrastructure and applications for government administration, data management and public services.

The policy objective is not simply to move existing government forms online.

The larger ambition is to build an integrated digital ecosystem in which citizens can access public services more efficiently while government institutions can work with better-connected systems.

INA DIGITAL has begun developing services including INApas, INAku and INAgov. INApas is positioned as an integrated digital identity service, INAku as a public-service portal, and INAgov as an administrative platform for government personnel.

These developments show how identity, public services and government administration are becoming increasingly interconnected.

Digital Identity and the State-Citizen Relationship

Digital identity is particularly important in this transformation.

In conventional administration, identity verification often requires physical documents and repeated interactions with different government agencies. A properly designed digital identity ecosystem could reduce duplication and make services more seamless.

However, identity systems also create significant policy responsibilities.

They must protect personal information, prevent unauthorised access and maintain reliable authentication. A failure in any of these areas could undermine public confidence in the wider digital government programme.

For that reason, the institutional credibility of organisations operating digital public infrastructure becomes critical.

PERURI’s long-standing role in high-security technology provides one foundation for that credibility, while its digital transformation is intended to extend that expertise into the online environment.

Communication as Part of Digital Governance

PERURI’s IPRA 2026 recognition adds another dimension to the policy discussion.

The award was specifically related to public relations and corporate reputation, but the underlying issue extends beyond communications. As digital government becomes more complex, institutions need to explain technological changes in language that citizens and stakeholders can understand.

Communication can help answer basic but important questions: What is changing? Why is it changing? How is personal information protected? What benefits will citizens receive? What happens if a digital service fails?

Without credible answers, even technically sound systems can face resistance.

PERURI has therefore positioned corporate communication as part of its transformation process, arguing that communication helps build understanding, strengthen stakeholder confidence and ensure that changes are communicated in a relevant manner.

A Wider Regional Policy Challenge

Indonesia is not alone in facing these questions.

Across Asia, governments are attempting to digitise public services while dealing with concerns around privacy, cybersecurity, interoperability and digital inclusion.

The policy challenge is particularly complex because digital transformation can produce significant efficiency gains while simultaneously creating new forms of vulnerability.

A government may have excellent digital services, for example, but still struggle if citizens lack confidence in the security of their personal information.

This is why digital public infrastructure should be viewed not simply as a technology project, but as an institutional project.

It requires technology, regulation, governance, human resources and public communication to operate together.

PERURI’s Transformation as an Institutional Case Study

PERURI offers an interesting case study of this transition.

The company’s traditional expertise was built around physical authenticity and security. Its current activities increasingly involve digital authenticity, electronic documentation and government technology.

The company was officially appointed as the entity responsible for producing and distributing electronic stamps under Government Regulation No. 86 of 2021. PERURI says its e-Meterai technology is intended to support the authenticity and legal validity of electronic documents while reducing the risk of forgery.

That development demonstrates how an established physical-security capability can be translated into digital administration.

It also illustrates a broader policy principle: digital transformation can sometimes be accelerated by institutions that already possess public trust and specialised expertise.

Recognition of Transformation

The IPRA 2026 award is also part of a broader sequence of recognition for PERURI’s digital transformation.

In January 2026, the company received the Indonesia Best Digital Innovation Award at the SWA Awards, with a distinction for outstanding digital innovation. PERURI described the award as recognition of its structured and integrated digital transformation in line with its role as a provider of security and government technology solutions.

These recognitions are not substitutes for measurable public outcomes, but they indicate that the company’s transformation is receiving external attention.

For policymakers, the more important question will be whether these technological capabilities translate into better services, greater efficiency, stronger security and improved user experience.

The Measure of Success

The success of digital government should ultimately be measured by citizens.

A technically sophisticated platform that is difficult to use will have limited public value. Similarly, an efficient system that citizens do not trust will face adoption challenges.

PERURI’s position within Indonesia’s digital-government ecosystem means that its future performance will therefore be evaluated on several dimensions at once: technology, security, reliability, accessibility and public confidence.

This is a considerably broader responsibility than the company’s traditional industrial role.

It also explains why reputation has become strategically important.

For a company involved in critical digital infrastructure, public confidence is not merely a communications outcome. It can directly influence the willingness of institutions and citizens to adopt digital services.

What Comes Next

The next stage of Indonesia’s digital-government agenda will likely involve deeper integration between public services, identity systems and government administration.

PERURI’s current role through INA DIGITAL places the company within that transformation.

The challenge will be to ensure that integration does not compromise security, privacy or public confidence.

The development of INApas, INAku and INAgov suggests that the government is moving toward a more connected model of digital public services.

As those systems evolve, governance will become as important as technology.

Clear accountability, transparent communication, strong cybersecurity and effective data protection will determine whether digital public infrastructure can become a trusted part of everyday life.

From Corporate Reputation to Public Value

PERURI’s IPRA 2026 award can therefore be read from two perspectives.

At the corporate level, it recognises the company’s efforts to strengthen reputation and communicate its transformation.

At the public-policy level, however, it points to a much larger issue: the importance of trust in the digital transformation of the state.

PERURI’s journey from security printing to digital security and GovTech illustrates how the role of a state-owned enterprise can evolve alongside technological change.

Its future contribution will ultimately depend not on how successfully it communicates transformation, but on whether that transformation produces secure, reliable and useful services for citizens.

That is the real test of digital government.

And for Indonesia, building that trust may prove just as important as building the technology itself.

Sources

SINDOnews — PERURI Raih Penghargaan Popular Companies di IPRA 2026